As president and CEO of the National Retail Federation, the world’s largest retail trade association, Matthew Shay serves as chief advocate and spokesman for the nation’s largest private-sector industry employer, responsible for supporting one in four U.S. jobs — 42 million working Americans — and generating $2.6 trillion in annual GDP.
Since his arrival in 2010, Shay has transformed NRF into Washington’s most powerful voice supporting the retail industry. Under his tenure, membership and revenue have more than doubled and the organization’s influence has grown significantly in Washington, across the United States and globally. He has led the organization to new levels of effectiveness on policy issues, increasing awareness of the industry’s economic impact and expanding political engagement. Shay has also been at the forefront of shifting and framing the narrative about the current state of retail, particularly its digital evolution and vibrant, multichannel future.MORE